Privacy Policy
Last Updated: 01/01/2024
Rolo Management Company LLC (“Rolo Management,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services related to mobile home sales and lot rentals throughout our communities in Ohio, Tennessee, and Michigan.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide or that is automatically collected when you interact with our website or services.
a. Personal Information You Provide
Contact Information: Name, email address, phone number, and mailing address.
Financial Information: Payment information required for the purchase of a mobile home or rental of a lot.
Identity Information: Government-issued identification (e.g., driver’s license) for rental applications, home purchases, and compliance screening.
b. Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent on the website
Other usage and analytics data
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
Facilitating home sales and lot rental agreements
Processing payments and managing financial transactions
Responding to inquiries and providing customer support
Sending service-related updates or communications
Improving website functionality, performance, and user experience
Verifying your identity and complying with legal or regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in limited circumstances, including:
a. Service Providers
Trusted third-party partners who assist with:
Payment processing
Application and screening services
Customer support
Website hosting or analytics
These providers are authorized to use your information only as necessary to perform services on our behalf.
b. Legal Requirements
We may disclose personal information if required to:
Comply with applicable laws or regulations
Respond to lawful requests (e.g., subpoenas or court orders)
Protect our rights, property, or the safety of our residents and communities
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience
Track website usage
Analyze traffic patterns
Improve navigation and content
You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.
5. Your Data Protection Rights
Depending on your state or region, you may have certain rights regarding your personal information, including the right to:
Access: Request a copy of the personal information we hold about you
Correction: Ask us to correct inaccurate or incomplete data
Deletion: Request deletion of your personal data where legally permissible
Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the link provided or contacting us directly
To exercise any of these rights, please reach out using the contact information below.
6. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on our website, and the revised policy will take effect upon posting.
8. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Rolo Management Company LLC
38505 Woodward Avenue, Suite 250
Bloomfield Hills, MI 48304
Phone: 248-352-4544
Email: info@rolomgmt.com
