Service Request

We're Here to Help

At Rolo Management, we're committed to maintaining our communities and providing residents with prompt, professional service. If you're experiencing a maintenance issue or need assistance with your home or community, please complete the form below and a member of our team will review your request.

Our goal is to respond as quickly as possible and keep you informed throughout the process.

Before Submitting Your Request

Please provide as much detail as possible about the issue, including the location, nature of the problem, and any relevant information that may help our maintenance team address your request efficiently.

For emergencies involving fire, gas leaks, medical emergencies, or immediate threats to personal safety, please call 911 and contact your community office immediately.

Service Request Form

Please complete the following information:

• Resident Name*

• Community Name*

• Site/Home Number*

• Phone Number*

• Email Address*

• Description of Issue*

• Preferred Contact Method

• Best Time to Contact You

• Upload Photos (Optional)

What Happens Next?

Once your request is submitted:

1. Your request will be reviewed by our management team.

2. A maintenance technician may contact you for additional information if needed.

3. Service will be scheduled based on the nature and urgency of the request.

4. You'll be notified when your request has been completed.

Emergency Maintenance

If you are experiencing an emergency maintenance issue outside of normal business hours, please contact your community's emergency maintenance number immediately.

Need Additional Assistance?

If you have questions regarding your service request, please contact us directly.

Rolo Management, LLC
38505 Woodward Avenue, Suite 250
Bloomfield Hills, MI 48304

📞 248-352-4544
📧 info@rolomgmt.com

Thank you for being a valued resident of a Rolo Management community. We appreciate the opportunity to serve you.